Support

Open GlowKeys and tap the setup button. It opens Settings, where you turn on GlowKeys under Keyboards. Come back to the app and it confirms the keyboard is on. Then, in any app, tap the globe key to switch keyboards, or hold it to choose GlowKeys from the list.

No. Themes, fonts, sounds, suggestions and autocorrect all work with Full Access off, and we recommend leaving it off.

Like any keyboard, it handles the keys you press and reads the text next to the cursor so it can suggest and correct the current word. That happens on your iPhone. GlowKeys doesn't store, log or send what you type, and it has no ads or analytics. It saves only your settings and recently used emoji, on the phone.

English, Spanish, Portuguese, French, German, Italian, Dutch, Swedish, Polish, Turkish, Indonesian, Russian, Ukrainian, Hebrew and Arabic. Choose yours in the app and switch between them on the keyboard.

iOS always uses its own keyboard for password fields, and some apps don't allow custom keyboards. GlowKeys comes back in the next regular text field. If it never appears, check that it's still turned on in Settings under Keyboards.

Any iPhone with iOS 17 or later. It works in portrait and landscape, and includes number, decimal and phone pads.

Apple manages subscriptions. On your iPhone, open Settings, tap your name, then Subscriptions. Choose the app and tap Cancel Subscription. You keep access until the end of the period you paid for.

Use Restore Purchases in the app, signed in with the same Apple Account you used to buy. If it still doesn’t appear, write to us with the date of the purchase (never send card details).

Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com. We can’t issue refunds ourselves, but we’re happy to help if something isn’t working.

Deleting the app removes what it stores on your iPhone. The privacy policy explains anything that leaves your phone; for a request about that, use our data request page.