TV RemoteFor Roku TVs on your Wi-Fi
Support
About TV Remote
Which TVs does it work with?
Roku TVs, such as TCL and Hisense models with Roku built in. Your iPhone and the TV need to be on the same Wi-Fi network. Roku streaming players show up too; the input and channel buttons appear only on Roku TVs. TVs without Roku built in aren't supported.
Why does the app ask to find devices on my local network?
iPhone asks before any app can talk to devices on your Wi-Fi. TV Remote needs this to find your TV and send it button presses. The app talks to the TV directly over your Wi-Fi, not through the internet.
The app found my TV, but the buttons don't work. What now?
Your TV may be blocking phone control. On the TV, press Home and open Settings > System > Advanced system settings > Control by mobile apps, then choose Enabled or Permissive. If you see Network access options instead, choose Default or Permissive. The app shows these steps when it notices the problem and reconnects once the setting changes.
The app can't find my TV.
Check that the TV is on, that your iPhone is on the same Wi-Fi as the TV (not a guest network or cellular data), and that Local Network access is on for the app in your iPhone's Settings. You can also type the TV's IP address: on the TV, open Settings > Network > About.
Do I need an account? Where is my data kept?
No account. Your list of TVs is saved on your iPhone. Button presses and the text you type go straight from your iPhone to the TV over your Wi-Fi, and typed text isn't stored.
Is this the official Roku app?
No. TV Remote is made by koykstudio. It isn't affiliated with or endorsed by Roku, TCL or Hisense.
Purchases and your data
How do I cancel a subscription?
Apple manages subscriptions. On your iPhone, open Settings, tap your name, then Subscriptions. Choose the app and tap Cancel Subscription. You keep access until the end of the period you paid for.
I paid, but the app doesn’t show my purchase.
Use Restore Purchases in the app, signed in with the same Apple Account you used to buy. If it still doesn’t appear, write to us with the date of the purchase (never send card details).
How do I get a refund?
Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com. We can’t issue refunds ourselves, but we’re happy to help if something isn’t working.
How do I delete my data?
Deleting the app removes what it stores on your iPhone. The privacy policy explains anything that leaves your phone; for a request about that, use our data request page.